At MC Technologies, one of our most important goals is to sustain the trust and satisfaction of our customers. As your leading European patner in the field of innovative M2M & mobile-based remote maintenance & remote control solutions, the quality of our services and the products we sell is very important to us. For this reason, we are constantly working to meet our strict quality targets.

However, should it happen that you have received faulty, defective or incorrect goods, or if you have any questions or problems regarding a complaint: Please do not hesitate to contact us.

  • You can reach us directly via our contact form here on the website.
  • We will also be happy to assist you by telephone at +49 (0) 511 67 69 99 – 0.

In these cases, please also note our General Terms and Conditions / Conflict Minerals – in particular our revocation provisions in Chapter 9 of our General Terms and Conditions.

It helps us very much if you can send us – if available – your customer/invoice/tax number for the respective request. Also about a short info, how and when we can reach you best in this matter, helps us very much.

We will of course take care of your request in a timely manner.